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Terms & Conditions

Terms & Conditions

Terms & Conditions

Effective Date: July 20 2026

Welcome to My Dream Skin. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of the My Dream Skin website and all purchases made through our online store.

By placing an order, you confirm that you have read, understood, and agreed to these terms.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and ingredients are accurate.

However:

  • Product packaging may vary due to updates.

  • Colors may appear differently depending on your screen.

  • Minor formulation updates may occur without affecting product quality.

3. Orders

Orders are subject to verification and acceptance.

We reserve the right to:

  • Cancel suspicious or fraudulent orders

  • Refuse service when necessary

  • Limit quantities purchased

Orders cannot be modified once they have been packed or shipped.

4. Pricing

All prices are listed in Philippine Pesos (PHP).

Prices may change without prior notice.

Promotional prices are valid only during the promotional period.

5. Payments

We accept payment methods available on our website.

Orders will only be processed after successful payment confirmation.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on:

  • Courier operations

  • Weather conditions

  • Holidays

  • Remote locations

My Dream Skin is not responsible for delays caused by third-party courier services.

7. Order Cancellation

Orders may only be cancelled before they are packed.

Once an order has been shipped, cancellation is no longer possible.

8. Returns & Refunds

Returns are accepted for eligible items in accordance with our Return Policy.

Eligible reasons include:

  • Wrong item received

  • Damaged upon delivery

  • Manufacturing defect

  • Missing item

Requests must be submitted within 6 days of receiving the order.

Items must remain unused whenever applicable.

9. Product Liability

Customer safety is our priority.

If you believe you experienced an allergic reaction or adverse effect caused by our product, please discontinue use immediately and contact our Customer Care Team.

Claims may require:

  • Photos

  • Medical documentation

  • Proof of purchase

  • Product batch number

10. Product Usage

Our products are intended for external use only unless otherwise indicated.

Please:

  • Perform a patch test before first use.

  • Avoid contact with eyes.

  • Keep out of reach of children.

  • Follow usage instructions carefully.

Individual skin results may vary.

11. Results Disclaimer

Customer reviews, testimonials, before-and-after photos, and product demonstrations reflect individual experiences.

Results vary depending on factors such as:

  • Skin type

  • Skin condition

  • Consistency of use

  • Lifestyle

  • Sun exposure

My Dream Skin does not guarantee identical results for every customer.

12. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product photos

  • Graphics

  • Videos

  • Product descriptions

  • Website design

are the intellectual property of My Dream Skin and may not be copied, reproduced, or used without written permission.

13. Promotions

Promo mechanics may change without prior notice.

Freebies, discounts, vouchers, and bundle offers are subject to availability.

Promotions cannot be combined unless otherwise stated.

14. Customer Reviews

By submitting a review, photo, or video, you grant My Dream Skin permission to use your content for:

  • Website

  • Social media

  • Marketing materials

  • Advertisements

Personal information will be handled in accordance with our Privacy Policy.

15. Privacy

Customer information is collected solely for:

  • Order processing

  • Customer support

  • Shipping

  • Website improvement

We do not sell or share your personal information with unauthorized third parties.

16. Limitation of Liability

To the fullest extent permitted by law, My Dream Skin shall not be liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

17. Governing Law

These Terms & Conditions shall be governed by the laws of the Republic of the Philippines.

Any disputes shall be subject to the appropriate courts of the Philippines.


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